Refund Policy

Last Updated: [June-2026]

Thank you for shopping with [BESPACEMEN]. We strive to provide high-quality products and excellent customer service.

Returns & Refunds

Due to the nature of dietary supplements and for hygiene and safety reasons, we have the following refund policy:

  • Opened, unsealed, or used products are not eligible for a refund, return, or exchange.

  • Only products that are unused, unopened, and in their original sealed packaging may be considered for a return, subject to approval.

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide clear photos of the product and packaging.

  • Once your claim is reviewed and approved, we will arrange a replacement or refund, as appropriate.

Non-Refundable Items

We cannot offer refunds or exchanges for:

  • Opened or unsealed products

  • Used products

  • Products damaged due to misuse or improper storage

  • Orders where the customer changes their mind after opening the product

Refund Process

If your refund request is approved:

  • Refunds will be processed using the original payment method whenever possible.

  • Processing times may vary depending on your payment provider or bank.